Problème virus

Problème virus - Win 7 - Windows & Software

Marsh Posté le 23-12-2017 à 23:07:29    

Bonjour,
 
J'ai un problème avec un virus je pense.
 
Quand je fais un scan avec Malwarebytes ou Roguekiller le pc se plante et redémarre.
 
Quelqu'un peut m'aider ?
 
Merci.

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Marsh Posté le 23-12-2017 à 23:07:29   

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Marsh Posté le 24-12-2017 à 09:40:03    

Tu peux essayer un scan avec un live CD, Kaspersky en a un à disposition et il est gratuit.

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Marsh Posté le 24-12-2017 à 15:18:39    

Je l'ai fait et çà ne change rien.
 
J'ai réussi à prendre en photo l'écran bleu avant redémarrage.
 
Comment on poste une photo ici ?

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Marsh Posté le 24-12-2017 à 15:35:15    

Avec un hébergeur d'image, comme http://www.noelshack.com/

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Marsh Posté le 24-12-2017 à 17:39:54    

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Marsh Posté le 24-12-2017 à 18:10:02    

Le BSOD se produit dans quels circonstances?
Système à jour et officiel?
Config complète?

 

Tu peux utiliser WhoCrashed pour avoir plus de détails sur les BSOD.


Message édité par Regla88 le 24-12-2017 à 18:10:40
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Marsh Posté le 03-01-2018 à 15:50:19    

çà dépend, des fois il fonctionne des heures, des fois il coupe toute les 10 minutes.
 
Système officiel
 
System Information (local)
 
Computer name: UTILISATEUR-PC
Windows version: Windows 7 Service Pack 1, 6.1, build: 7601
Windows dir: C:\Windows
Hardware: K53SD, ASUSTeK Computer Inc.
CPU: GenuineIntel Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4060147712 bytes total
 
 
 
Crash Dump Analysis
 
Crash dump directory: C:\Windows\Minidump
 
Crash dumps are enabled on your computer.
 
On Tue 26/12/2017 02:42:27 your computer crashed
crash dump file: C:\Windows\Minidump\122617-24616-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70E00)  
Bugcheck code: 0xF4 (0x3, 0xFFFFFA8008E48B10, 0xFFFFFA8008E48DF0, 0xFFFFF80003D7C600)
Error: CRITICAL_OBJECT_TERMINATION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.  
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).  
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.  
 
 
 
On Tue 26/12/2017 02:42:27 your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)  
Bugcheck code: 0xF4 (0x3, 0xFFFFFA8008E48B10, 0xFFFFFA8008E48DF0, 0xFFFFF80003D7C600)
Error: CRITICAL_OBJECT_TERMINATION
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.  
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).  
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.  
 
 
 
 
Conclusion
 
2 crash dumps have been found and analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.  
 
 
Read the topic general suggestions for troubleshooting system crashes for more information.  
 
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.  
 
 :??:

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Marsh Posté le 04-01-2018 à 20:44:45    

Pas un problème de virus mais matériel. Tester le disque dur avec Cristal Disk Info.

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Marsh Posté le 04-01-2018 à 20:56:18    

Et ta RAM avec Memtest (une barrette à la fois si tu en a plusieurs).

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