Windows 10 BSOD à répétition - Win 10 - Windows & Software
Marsh Posté le 10-11-2017 à 18:20:59
Teste ta mémoire avec l'outil intégré à Windows ou Memtest.
Tu as probablement une barrette de RAM défectueuse.
Marsh Posté le 10-11-2017 à 18:41:14
Merci pour ta réponse. Je viens de faire un diagnostic avec l'outil windows et aucune erreur n'a été détectée.
Marsh Posté le 11-11-2017 à 20:14:47
pawll a écrit : Merci pour ta réponse. Je viens de faire un diagnostic avec l'outil windows et aucune erreur n'a été détectée. |
Alors utilise Memetest, et si tu peux, une seul barrette à la fois (si tu en as deux).
Ton BIOS date de 2014, une mise à jour (si dispo) ne fera pas de mal.
Marsh Posté le 12-11-2017 à 17:55:14
Aucune mise à jour de BIOS disponible, j'ai la dernière version d'après le site d'asus.
Je vais effectuer un test avec memtest on verra bien.
Cela arrive fréquemment que les barrettes de RAM soient défectueuses ? C'est un problème qui est là dès le départ ou ça peut survenir avec le temps ?
Marsh Posté le 15-11-2017 à 09:25:17
Ça peut arriver (par malchance) si tu tombe sur une barrette qui a un souci, mais c'est rare.
Ensuite, les barrettes ont une durée de vie et peuvent avoir les puces mémoires qui flanchent au bout d'un moment.
Le problème c'est que ce n'est pas systématique.
Une barrette peut avoir une cellule défectueuse mais ça ne se verra que quand le PC essayera de l'utiliser. Tout dépend donc "d'où" se situe les secteurs défectueux.
Par exemple si tu as 1To de RAM (j'exagère volontairement) et que la dernière barrette est défectueuse, tu ne le verra pas car tu n'utilisera jamais celle-ci avec un système actuel.
Marsh Posté le 02-12-2017 à 11:33:02
Bonjour
je ne sais pas si je suis au bon endroit.
Mon papa a un pc portable Toshiba c870-1J6.
j'ai des BSOD aléatoire régulièrement voir plusieurs par jour.
D'habitude j'en avais 1 qui revenait souvent donc j'ai vu sur internet qu'il fallait mettre à jour les pilotes ce que j'ai fait avec driver cloud et driver booster mais ici j'ai un autre écran et ca continue.
j'ai vu sur internet que l'on pouvais avoir des rapports pour savoir ce qui plante avec bluescreenview - windgb - who crashed.
je vous poste les rapport de chaque programme
bluescreenview ( 7 rapports )
1er rapport ( 13 fois )
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Dump File : 112717-28437-01.dmp
Crash Time : 27-11-17 15:28:18
Bug Check String : CRITICAL_PROCESS_DIED
Bug Check Code : 0x000000ef
Parameter 1 : ffffd80b`e92ec640
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+16c580
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+16c580
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\112717-28437-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 15063
Dump File Size : 431.332
Dump File Time : 27-11-17 15:32:10
==================================================
2 eme rapport ( 4 fois )
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Dump File : 112717-29125-01.dmp
Crash Time : 27-11-17 12:01:13
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x1000009f
Parameter 1 : 00000000`00000004
Parameter 2 : 00000000`0000012c
Parameter 3 : ffffa605`12476040
Parameter 4 : ffffbb80`a8ab4910
Caused By Driver : volsnap.sys
Caused By Address : volsnap.sys+1a1ec
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1713b6
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\112717-29125-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 15063
Dump File Size : 814.356
Dump File Time : 27-11-17 12:03:51
==================================================
3 eme rapport ( 5 fois )
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Dump File : 112417-27406-01.dmp
Crash Time : 24-11-17 19:39:44
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00006001
Parameter 2 : ffffffff`c000000e
Parameter 3 : 00000000`03df0000
Parameter 4 : ffff9d8b`a23d9d90
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+16c580
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+16c580
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\112417-27406-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 15063
Dump File Size : 332.532
Dump File Time : 24-11-17 19:42:01
==================================================
4 eme rapport ( 4 fois )
==================================================
Dump File : 110617-30296-01.dmp
Crash Time : 06-11-17 20:56:36
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : ffffbc07`d813fac0
Parameter 2 : ffffffff`c000000e
Parameter 3 : 00000001`006c5860
Parameter 4 : fffff801`131f2a34
Caused By Driver : srv.sys
Caused By Address : srv.sys+52a34
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+16c580
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\110617-30296-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 15063
Dump File Size : 519.940
Dump File Time : 06-11-17 20:59:30
==================================================
5 eme rapport ( 5 fois )
==================================================
Dump File : 110217-29218-01.dmp
Crash Time : 02-11-17 23:15:48
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : ffff8986`26c5df00
Parameter 2 : ffffffff`c000000e
Parameter 3 : 00000000`3c172860
Parameter 4 : fffff801`fe3f8640
Caused By Driver : MpKsl95ed3628.sys
Caused By Address : MpKsl95ed3628.sys+8640
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+16c580
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\110217-29218-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 15063
Dump File Size : 519.204
Dump File Time : 02-11-17 23:18:13
==================================================
6 eme rapport ( 1 fois )
==================================================
Dump File : 103017-30343-01.dmp
Crash Time : 30-10-17 11:49:31
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : ffffa20e`6a233a80
Parameter 2 : ffffffff`c000000e
Parameter 3 : 00000000`3b02d860
Parameter 4 : fffff801`7df1aae0
Caused By Driver : srvnet.sys
Caused By Address : srvnet.sys+3aae0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+16c580
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\103017-30343-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 15063
Dump File Size : 489.212
Dump File Time : 30-10-17 11:53:19
==================================================
7 eme rapport ( 1 fois )
==================================================
Dump File : 102317-28546-01.dmp
Crash Time : 23-10-17 22:07:28
Bug Check String : CRITICAL_PROCESS_DIED
Bug Check Code : 0x000000ef
Parameter 1 : ffffc900`d151d080
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+73641902
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+16c580
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\102317-28546-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 15063
Dump File Size : 433.604
Dump File Time : 23-10-17 22:09:01
==================================================
who crashed
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Welcome to WhoCrashed (HOME EDITION) v 5.54
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This program checks for drivers which have been crashing your computer. If your computer has displayed a blue (or black) screen of death, suddenly rebooted or shut down then this program might help you find the root cause of the problem and a solution.
Whenever a computer suddenly reboots without displaying any notice or blue (or black) screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue or black screen unless they are configured for this. Instead these systems suddenly reboot without any notice.
This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.
To obtain technical support visit www.resplendence.com/support
Click here to check if you have the latest version or if an update is available.
Just click the Analyze button for a comprehensible report ...
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Home Edition Notice
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This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which allows you to perform more thorough and detailed analysis. It also offers a range of additional features such as remote analysis on remote directories and remote computers on the network.
Please note that this version of WhoCrashed is not licensed for use by professional support engineers.
Click here for more information on the professional edition.
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System Information (local)
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Computer name: JYPY
Windows version: Windows 10 , 10.0, build: 15063
Windows dir: C:\WINDOWS
Hardware: SATELLITE C870-1J6, TOSHIBA, Intel, PLCSF8
CPU: GenuineIntel Intel(R) Core(TM) i3-2348M CPU @ 2.30GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4170420224 bytes total
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Crash Dump Analysis
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Crash dump directory: C:\WINDOWS\Minidump
Crash dumps are enabled on your computer.
On Mon 27-11-17 15:28:18 your computer crashed
crash dump file: C:\WINDOWS\Minidump\112717-28437-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x16C580)
Bugcheck code: 0xEF (0xFFFFD80BE92EC640, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 27-11-17 15:28:18 your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: ntdll.sys (ntdll!RtlLookupFunctionEntry+0x1AD)
Bugcheck code: 0xEF (0xFFFFD80BE92EC640, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntdll.sys .
Google query: ntdll.sys CRITICAL_PROCESS_DIED
On Mon 27-11-17 12:01:13 your computer crashed
crash dump file: C:\WINDOWS\Minidump\112717-29125-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1713B6)
Bugcheck code: 0x1000009F (0x4, 0x12C, 0xFFFFA60512476040, 0xFFFFBB80A8AB4910)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 27-11-17 00:56:54 your computer crashed
crash dump file: C:\WINDOWS\Minidump\112717-32734-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1713B6)
Bugcheck code: 0x1000009F (0x4, 0x12C, 0xFFFFE50B306BA040, 0xFFFFD5001CAB4910)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 27-11-17 00:34:49 your computer crashed
crash dump file: C:\WINDOWS\Minidump\112717-32375-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1713B6)
Bugcheck code: 0x1000009F (0x4, 0x12C, 0xFFFFAC8007737700, 0xFFFFF8037FA3B910)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
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Conclusion
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51 crash dumps have been found and analyzed. Only 5 are included in this report. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
mpksl95ed3628.sys
ntdll.sys
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
win dgb
Microsoft (R) Windows Debugger Version 10.0.16299.15 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*c:\SymbolsSrvCache*https://msdl.microsoft.com/download/symbols
Symbol search path is: srv*c:\SymbolsSrvCache*https://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 10 Kernel Version 15063 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 15063.0.amd64fre.rs2_release.170317-1834
Machine Name:
Kernel base = 0xfffff800`b4201000 PsLoadedModuleList = 0xfffff800`b454d660
Debug session time: Mon Nov 27 23:01:06.422 2017 (UTC + 1:00)
System Uptime: 0 days 7:32:00.155
Loading Kernel Symbols
...............................................................
.Page 5440a not present in the dump file. Type ".hh dbgerr004" for details
...............................................................
................................................................
......
Loading User Symbols
Loading unloaded module list
...................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {4, 12c, ffffc2055ee55040, fffff800b663b910}
Implicit thread is now ffffc205`5ee55040
Probably caused by : BthEnum.sys
Followup: MachineOwner
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0: kd> !analyse -v
No export analyse found
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
subsystem.
Arg2: 000000000000012c, Timeout in seconds.
Arg3: ffffc2055ee55040, The thread currently holding on to the Pnp lock.
Arg4: fffff800b663b910, nt!TRIAGE_9F_PNP on Win7 and higher
Debugging Details:
------------------
Implicit thread is now ffffc205`5ee55040
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 15063.0.amd64fre.rs2_release.170317-1834
SYSTEM_MANUFACTURER: TOSHIBA
SYSTEM_PRODUCT_NAME: SATELLITE C870-1J6
SYSTEM_SKU: PSCBAE
SYSTEM_VERSION: PSCBAE-0CH00GBT
BIOS_VENDOR: Insyde Corp.
BIOS_VERSION: 6.30
BIOS_DATE: 12/05/2012
BASEBOARD_MANUFACTURER: Intel
BASEBOARD_PRODUCT: PLCSF8
BASEBOARD_VERSION: Type2 - Board Version
DUMP_TYPE: 1
BUGCHECK_P1: 4
BUGCHECK_P2: 12c
BUGCHECK_P3: ffffc2055ee55040
BUGCHECK_P4: fffff800b663b910
DRVPOWERSTATE_SUBCODE: 4
IMAGE_NAME: BthEnum.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: BthEnum
FAULTING_MODULE: fffff800bc030000 BthEnum
CPU_COUNT: 4
CPU_MHZ: 8f7
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 2a
CPU_STEPPING: 7
CPU_MICROCODE: 6,2a,7,0 (F,M,S,R) SIG: 29'00000000 (cache) 29'00000000 (init)
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
ANALYSIS_SESSION_HOST: JYPY
ANALYSIS_SESSION_TIME: 11-28-2017 12:17:15.0693
ANALYSIS_VERSION: 10.0.16299.15 amd64fre
STACK_TEXT:
fffff800`b663b8d8 fffff800`b43f6f24 : 00000000`0000009f 00000000`00000004 00000000`0000012c ffffc205`5ee55040 : nt!KeBugCheckEx
fffff800`b663b8e0 fffff800`b4617336 : fffff800`b45faa00 00000000`00000001 00000000`00000001 fffff800`b663bb10 : nt!PnpBugcheckPowerTimeout+0x60
fffff800`b663b940 fffff800`b4272c68 : ffff8000`3edcd630 ffff8000`3edcd670 00000000`00000004 0000003f`00000002 : nt!PopBuildDeviceNotifyListWatchdog+0x16
fffff800`b663b970 fffff800`b4273ad7 : fffff800`b3065180 00000000`002231f7 00000000`00000ac8 00000000`000fc94f : nt!KiProcessExpiredTimerList+0x248
fffff800`b663ba60 fffff800`b437062a : 00000000`00000000 fffff800`b3065180 00000000`001a6fd0 fffff800`b45faa40 : nt!KiRetireDpcList+0x367
fffff800`b663bc60 00000000`00000000 : fffff800`b663c000 fffff800`b6636000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a
THREAD_SHA1_HASH_MOD_FUNC: 0efaf37e6601d7f65db9dbe50a219f0403a414f7
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: b5bfd627712d5077c444565ed7d7a84aba13225a
THREAD_SHA1_HASH_MOD: ee8fcf1fb60cb6e3e2f60ddbed2ec02b5748a693
FOLLOWUP_NAME: MachineOwner
IMAGE_VERSION: 10.0.15063.502
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x9F_4_BthA2DP_IMAGE_BthEnum.sys
BUCKET_ID: 0x9F_4_BthA2DP_IMAGE_BthEnum.sys
PRIMARY_PROBLEM_CLASS: 0x9F_4_BthA2DP_IMAGE_BthEnum.sys
TARGET_TIME: 2017-11-27T22:01:06.000Z
OSBUILD: 15063
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2017-11-02 05:21:12
BUILDDATESTAMP_STR: 170317-1834
BUILDLAB_STR: rs2_release
BUILDOSVER_STR: 10.0.15063.0.amd64fre.rs2_release.170317-1834
ANALYSIS_SESSION_ELAPSED_TIME: a6b
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x9f_4_btha2dp_image_bthenum.sys
FAILURE_ID_HASH: {b7908ee9-a10a-bc18-f9db-351c4efc48e8}
Followup: MachineOwner
---------
voila si quelqu'un peut m'aider
merci
Alain Louis
Marsh Posté le 04-12-2017 à 09:57:43
Pilotes à jour ?
RAM testée ?
Marsh Posté le 06-12-2017 à 03:01:20
j'ai mis Memtest sur une clé et j'ai fait un redémarrage avancé sur ma clé depuis windows(comme quand on veut le réinstaller)
le test memtest s'est fait, au bout de presque 2 heures et à 75% de la 3e passe j'ai stoppé, aucune erreur n'est apparue
CPU Type Intel Core i7-4710HQ @ 2.50GHz
CPU Clock 2494 MHz [Turbo: 3292.4 MHz]
# Logical Processors 8 (4 enabled for testing)
L1 Cache 4 x 64K (186706 MB/s)
L2 Cache 4 x 256K (51197 MB/s)
L3 Cache 6144K (38524 MB/s)
Memory 8082M (10432 MB/s)
DIMM Slot #0 8GB DDR3 PC3-12800
Samsung / M471B1G73QH0-YK0 / 388A5B82
11-11-11-28 / 1600 MHz / 1.5V, 1.35V
Result summary
Test Start Time 2017-12-05 19:01:59
Elapsed Time 1:49:54
Memory Range Tested 0x0 - 22F200000 (8946MB)
CPU Selection Mode Parallel (All CPUs)
ECC Polling Enabled
# Tests Passed 34/34 (100%)
Test # Tests Passed Errors
Test 0 [Address test, walking ones, 1 CPU] 3/3 (100%) 0
Test 1 [Address test, own address, 1 CPU] 3/3 (100%) 0
Test 2 [Address test, own address] 3/3 (100%) 0
Test 3 [Moving inversions, ones & zeroes] 3/3 (100%) 0
Test 4 [Moving inversions, 8-bit pattern] 3/3 (100%) 0
Test 5 [Moving inversions, random pattern] 3/3 (100%) 0
Test 6 [Block move, 64-byte blocks] 3/3 (100%) 0
Test 7 [Moving inversions, 32-bit pattern] 3/3 (100%) 0
Test 8 [Random number sequence] 3/3 (100%) 0
Test 9 [Modulo 20, ones & zeros] 3/3 (100%) 0
Test 10 [Bit fade test, 2 patterns, 1 CPU] 2/2 (100%) 0
Test 13 [Hammer test] 2/2 (100%) 0
Si ce n'est pas la RAM qui est fautive. D'où mes écrans bleus peuvent venir ? J'ai à nouveau eu un "IRQL_NOT_LESS_OR_EQUAL" l'autre jour. Entre ça et le memory management je ne trouve pas de solution.
Merci d'avance
Marsh Posté le 06-12-2017 à 09:31:35
Si ce ne sont pas les pilotes ou la RAM qui sont en cause, c'est peut-être la controleur de la carte mère.
Par contre c'est impossible à tester avec certitude sans essayer avec une autre.
Tu peux aussi essayer sous windows la commande suivante en administrateur :
sfc /scannow |
Marsh Posté le 06-12-2017 à 17:24:13
le scan n'a rien donné...
je suis donc condamné à avoir des écrans bleus sans pouvoir les résoudre ?
Marsh Posté le 06-12-2017 à 18:22:11
ReplyMarsh Posté le 06-12-2017 à 18:24:15
alain louis a écrit : quelqu'un a une réponse a mon problème merci |
Tu as lu la réponse que j'ai fait ?
merci.
Marsh Posté le 06-12-2017 à 18:28:47
nex84, merci pour ton aide, aurais tu d'autres analyses à me proposer ? peut être plus pour les pilotes ? même si je pense pas que s'en est la cause du a fait que j'ai réinstallé plusieurs fois windows
le disque dur peut être ?
Alain louis merci de créer ton propre post sur le forum, ou tout simplement de lire ce que nex84 te propose
Marsh Posté le 07-12-2017 à 00:16:24
j'ai eu un nouveau BSOD aujourd'hui, BlueScreenView me donne comme pilote fautif:FLTMGR.SYS pour l'erreur BAD_POOL_HEADER
je ne trouve pas d'information sur comment corriger ce driver sur internet, pour la localisation le logiel me donne ntoskrnl, j'imagine que comme d'habitude il ne sait pas d'où provient le problème
Marsh Posté le 07-12-2017 à 10:06:34
J'ai eu dernièrement le même genre de probleme avec le même type de message
Disque OK pas de soucis, ram ok pas de soucis (memtest ok), il ne me restait plus que le problème de la CM
Bon, ma config étant vieille j'ai changé ram/cm et proc, mais la c'est clair que la CM lache.
Marsh Posté le 15-01-2018 à 21:48:10
Je déterre le sujet.
J'ai fini par avoir deux Bsod avec origine identifiée, d'abord un logiciel Asus que j'ai supprimé puis l'antivirus, pareil. Là j'ai formaté le PC depuis 20 jours, je viens de ravoir un BSOD, origine inconnue, je suis avec Windows Defender et je n'ai pas réinstallé le logiciel Asus.
Par contre le système a crashé en sortie de veille, je venait de réaccéder à ma session et mon PC a été mis en veille prolongé dans la journée (je sortais d'une veille classique), ça peut aider pour trouver la cause ?
Marsh Posté le 16-01-2018 à 11:47:52
la veille prolongée cause souvent des crash ou des freezes donc il vaut mieux la désactiver.
Marsh Posté le 17-01-2018 à 16:40:40
Ah bon ? C'est nouveau ça vient de sortir ? Je l'utilise quotidiennement, je n'ai jamais eu de soucis.
A vue de nez, ça sent le matériel défectueux quelque part. A noter qu'un memtest positif ne signifie pas que ta RAM est exempt d'anomalies. Si tu as 2 barrettes de RAM, enlèves-en une, et voit ce que ça donne.
Marsh Posté le 17-01-2018 à 17:42:18
Wolfman a écrit : Ah bon ? C'est nouveau ça vient de sortir ? Je l'utilise quotidiennement, je n'ai jamais eu de soucis. |
Ca sent les vieux relicats des soucis sous Vista avant les premiers patchs ....
C'est so 2006 ...
Marsh Posté le 25-01-2018 à 00:50:07
Si problème en sortie de veille après une reinstallation, voir les mise a jour des pilotes graphique, si déja le cas revenir à une version précédente
Marsh Posté le 10-11-2017 à 18:08:05
Bonjour,
J'ai un pc portable asus G550JK et depuis que je l'ai j'ai régulièrement des BSOD. La raison n'est pas toujours la même, en général c'est du à "MEMORY_MANAGEMENT". J'ai essayé différents scans via différents logiciels. Notamment Windggb mais je ne sais pas quoi faire des résultats qu'il me donne. Je vais copier coller les rapports de mes derniers crashs. Si quelqu'un peut m'aider et m'indiquer le pilote ou service qui merde à chaque fois j'en serai très reconnaissant
Bugcheck Analysis *
* *
*******************************************************************************
FAULTY_HARDWARE_CORRUPTED_PAGE (12b)
This bugcheck indicates that a single bit error was found in this page. This is a hardware memory error.
Arguments:
Arg1: ffffffffc00002c4, virtual address mapping the corrupted page
Arg2: 0000000000000351, physical page number
Arg3: 000000004c7ab300, zero
Arg4: ffffae00c30aa000, zero
Debugging Details:
------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 15063.0.amd64fre.rs2_release.170317-1834
SYSTEM_MANUFACTURER: ASUSTeK COMPUTER INC.
SYSTEM_PRODUCT_NAME: G550JK
SYSTEM_SKU: ASUS-NotebookSKU
SYSTEM_VERSION: 1.0
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: G550JK.205
BIOS_DATE: 09/26/2014
BASEBOARD_MANUFACTURER: ASUSTeK COMPUTER INC.
BASEBOARD_PRODUCT: G550JK
BASEBOARD_VERSION: 1.0
DUMP_TYPE: 1
BUGCHECK_P1: ffffffffc00002c4
BUGCHECK_P2: 351
BUGCHECK_P3: 4c7ab300
BUGCHECK_P4: ffffae00c30aa000
SM_COMPRESSION_FORMAT: 3
SM_SOURCE_PFN1: 943b6
SM_SOURCE_PFN2: ffffffffffffffff
SM_SOURCE_OFFSET: 1b300
SM_SOURCE_SIZE: 351
SM_TARGET_PFN: 19d89
SM_BUFFER_HASH: abd124d4
SM_ONEBIT_SOLUTION_COUNT: 0
BUGCHECK_STR: 0x12B_c00002c4_StCtDecompressFailed
CPU_COUNT: 8
CPU_MHZ: 9be
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 3c
CPU_STEPPING: 3
CPU_MICROCODE: 6,3c,3,0 (F,M,S,R) SIG: 1E'00000000 (cache) 1E'00000000 (init)
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: MemCompression
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: PAUL-PC
ANALYSIS_SESSION_TIME: 09-21-2017 18:15:12.0241
ANALYSIS_VERSION: 10.0.15063.468 x86fre
LAST_CONTROL_TRANSFER: from fffff802910e2ad7 to fffff80291006580
STACK_TEXT:
ffffae00`c55a8208 fffff802`910e2ad7 : 00000000`0000012b ffffffff`c00002c4 00000000`00000351 00000000`4c7ab300 : nt!KeBugCheckEx
ffffae00`c55a8210 fffff802`91051933 : 00000000`00000200 00000000`00000003 00000000`4c7ab300 ffffae00`c30aa000 : nt!ST_STORE<SM_TRAITS>::StDmPageError+0x117
ffffae00`c55a8260 fffff802`90f73cff : 00000000`00000000 ffffae00`c55a8478 00000000`00000000 00000000`00007a6f : nt!ST_STORE<SM_TRAITS>::StDmSinglePageCopy+0xddbff
ffffae00`c55a8340 fffff802`90f736eb : 00000000`00000001 00000000`0001b300 ffffae00`0001b300 00000000`00001000 : nt!ST_STORE<SM_TRAITS>::StDmSinglePageTransfer+0x7b
ffffae00`c55a8390 fffff802`90f734bc : ffffae00`ffffffff ffffd98e`d7494000 ffffae00`c55a8478 ffffd98e`d0d95e50 : nt!ST_STORE<SM_TRAITS>::StDmpSinglePageRetrieve+0x183
ffffae00`c55a8430 fffff802`90f7512f : ffffd98e`d0d95e50 fffff802`00000000 00000000`00000001 ffffd98e`d0d95e50 : nt!ST_STORE<SM_TRAITS>::StDmPageRetrieve+0x98
ffffae00`c55a84f0 fffff802`90fc3fb1 : ffffd98e`d2bb3000 ffffae00`c55a8600 fffff802`90fc3f90 ffffae00`c55a8600 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadIssue+0x6f
ffffae00`c55a8540 fffff802`90eb020b : ffffd98e`d5a9f040 ffffae00`c55a8600 00000000`00000002 fffff802`90f6bb80 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadCallout+0x21
ffffae00`c55a8570 fffff802`90f6bad5 : 00000000`00000003 ffffd98e`d7494000 ffffd98e`d2bb3000 ffffd98e`d0d95e50 : nt!KeExpandKernelStackAndCalloutInternal+0x8b
ffffae00`c55a85c0 fffff802`90f62172 : ffffae00`c55a86c0 fffff802`91290a00 00000000`00000000 fffff802`90f76270 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectRead+0xad
ffffae00`c55a8690 fffff802`90f619d2 : 00000000`00000000 00000000`00000000 ffffae00`c55a8740 ffffd98e`d0d95e50 : nt!SMKM_STORE<SM_TRAITS>::SmStWorkItemQueue+0x1ae
ffffae00`c55a86e0 fffff802`90f75faa : 00000000`0000000c 00000000`00000001 ffffd98e`d0d95e50 ffffd98e`d7c600f0 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmIoCtxQueueWork+0xce
ffffae00`c55a8760 fffff802`90fb271a : ffffd98e`00000001 ffffd98e`d7c601a0 00000000`00000000 ffffd98e`d2bb3000 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmPageRead+0x16a
ffffae00`c55a87d0 fffff802`90f3c459 : fffff762`820e0fb0 ffffd98e`d7c600a0 00000000`00000000 ffff8000`00000000 : nt!SmPageRead+0x2e
ffffae00`c55a8820 fffff802`90f3be20 : 00000000`00000002 ffffae00`c55a88b0 00000000`00000000 ffffd98e`d7c600a0 : nt!MiIssueHardFaultIo+0x11d
ffffae00`c55a8870 fffff802`90f27936 : 00000000`c0033333 ffffae00`c55a8b00 00000000`00000000 00000000`00000000 : nt!MiIssueHardFault+0x190
ffffae00`c55a8910 fffff802`9100fd72 : ffffd98e`0000000a 00000000`0006028e 00000000`00000218 00000000`00008013 : nt!MmAccessFault+0xc96
ffffae00`c55a8b00 00007ffb`5966735f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x132
0000009d`28dff6f0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`5966735f
STACK_COMMAND: kb
THREAD_SHA1_HASH_MOD_FUNC: 0e25f7e1a5e1caae3d28e6a7023983c4503045c5
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 520803be9fe2c02f9afa00a610d7719588a12280
THREAD_SHA1_HASH_MOD: 82d14546c43bd06881f781d6d197c4c7f7ceb9cb
FOLLOWUP_IP:
nt!ST_STORE<SM_TRAITS>::StDmPageError+117
fffff802`910e2ad7 cc int 3
FAULT_INSTR_CODE: 448b44cc
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt!ST_STORE<SM_TRAITS>::StDmPageError+117
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 59ae237e
BUCKET_ID_FUNC_OFFSET: 117
FAILURE_BUCKET_ID: 0x12B_c00002c4_StCtDecompressFailed_nt!ST_STORE_SM_TRAITS_::StDmPageError
BUCKET_ID: 0x12B_c00002c4_StCtDecompressFailed_nt!ST_STORE_SM_TRAITS_::StDmPageError
PRIMARY_PROBLEM_CLASS: 0x12B_c00002c4_StCtDecompressFailed_nt!ST_STORE_SM_TRAITS_::StDmPageError
TARGET_TIME: 2017-09-21T01:14:40.000Z
OSBUILD: 15063
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2017-09-05 00:09:34
BUILDDATESTAMP_STR: 170317-1834
BUILDLAB_STR: rs2_release
BUILDOSVER_STR: 10.0.15063.0.amd64fre.rs2_release.170317-1834
ANALYSIS_SESSION_ELAPSED_TIME: 1270
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x12b_c00002c4_stctdecompressfailed_nt!st_store_sm_traits_::stdmpageerror
FAILURE_ID_HASH: {c6a6bb4d-3b77-dff6-2d9b-75f5d0f61a50}
Followup: MachineOwner
Microsoft (R) Windows Debugger Version 10.0.15063.468 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred srv*c:\SymbolsSrvCache*https://msdl.microsoft.com/download/symbols
Symbol search path is: srv*c:\SymbolsSrvCache*https://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 10 Kernel Version 16299 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 16299.15.amd64fre.rs3_release.170928-1534
Machine Name:
Kernel base = 0xfffff801`1f88e000 PsLoadedModuleList = 0xfffff801`1fbeffd0
Debug session time: Fri Nov 3 22:19:10.955 2017 (UTC - 4:00)
System Uptime: 5 days 2:50:19.382
Loading Kernel Symbols
...............................................................
................................................................
................................................................
....
Loading User Symbols
PEB is paged out (Peb.Ldr = 000000e0`aea48018). Type ".hh dbgerr001" for details
Loading unloaded module list
..................................................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1A, {6000, ffffb2076f090220, ffffffffc0000225, 0}
Probably caused by : memory_corruption ( nt!MiStoreFaultComplete+7d )
Followup: MachineOwner
---------
4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000006000, The subtype of the bugcheck.
Arg2: ffffb2076f090220
Arg3: ffffffffc0000225
Arg4: 0000000000000000
Debugging Details:
------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 16299.15.amd64fre.rs3_release.170928-1534
SYSTEM_MANUFACTURER: ASUSTeK COMPUTER INC.
SYSTEM_PRODUCT_NAME: G550JK
SYSTEM_SKU: ASUS-NotebookSKU
SYSTEM_VERSION: 1.0
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: G550JK.205
BIOS_DATE: 09/26/2014
BASEBOARD_MANUFACTURER: ASUSTeK COMPUTER INC.
BASEBOARD_PRODUCT: G550JK
BASEBOARD_VERSION: 1.0
DUMP_TYPE: 1
BUGCHECK_P1: 6000
BUGCHECK_P2: ffffb2076f090220
BUGCHECK_P3: ffffffffc0000225
BUGCHECK_P4: 0
BUGCHECK_STR: 0x1a_6000
CPU_COUNT: 8
CPU_MHZ: 9be
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 3c
CPU_STEPPING: 3
CPU_MICROCODE: 6,3c,3,0 (F,M,S,R) SIG: 1E'00000000 (cache) 1E'00000000 (init)
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: svchost.exe
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: PAUL-PC
ANALYSIS_SESSION_TIME: 11-03-2017 22:50:16.0812
ANALYSIS_VERSION: 10.0.15063.468 x86fre
LAST_CONTROL_TRANSFER: from fffff8011fab28c5 to fffff8011f9f1960
STACK_TEXT:
fffff308`bff64708 fffff801`1fab28c5 : 00000000`0000001a 00000000`00006000 ffffb207`6f090220 ffffffff`c0000225 : nt!KeBugCheckEx
fffff308`bff64710 fffff801`1fa37f92 : ffffb207`6f090240 ffffb207`00000009 ffffb207`6f090300 fffff801`1faed200 : nt!MiStoreFaultComplete+0x7d
fffff308`bff64750 fffff801`1f93a27b : 00000000`00000002 fffff308`bff648d8 ffffb207`188fb840 00000000`00000000 : nt!MiWaitForInPageComplete+0x1010f2
fffff308`bff64880 fffff801`1f91ae51 : 00000000`00000000 00000000`c0033333 fffff308`bff64b00 00000000`00000000 : nt!MiIssueHardFault+0x1cb
fffff308`bff64920 fffff801`1f9fb472 : 00000212`34c40000 ffffb207`1873d940 00000000`00000000 00000000`00000000 : nt!MmAccessFault+0xcb1
fffff308`bff64b00 00007ff8`fb009954 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x132
000000e0`b5eff7f0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff8`fb009954
STACK_COMMAND: kb
THREAD_SHA1_HASH_MOD_FUNC: fe1463aa111428d0f126291deb3dfeb859be978c
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 0b09b0f0a7fdae9f8ca8275a19881c13d67c50a9
THREAD_SHA1_HASH_MOD: ee8fcf1fb60cb6e3e2f60ddbed2ec02b5748a693
FOLLOWUP_IP:
nt!MiStoreFaultComplete+7d
fffff801`1fab28c5 cc int 3
FAULT_INSTR_CODE: 21f981cc
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt!MiStoreFaultComplete+7d
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
DEBUG_FLR_IMAGE_TIMESTAMP: 59dc593b
IMAGE_NAME: memory_corruption
BUCKET_ID_FUNC_OFFSET: 7d
FAILURE_BUCKET_ID: 0x1a_6000_nt!MiStoreFaultComplete
BUCKET_ID: 0x1a_6000_nt!MiStoreFaultComplete
PRIMARY_PROBLEM_CLASS: 0x1a_6000_nt!MiStoreFaultComplete
TARGET_TIME: 2017-11-04T02:19:10.000Z
OSBUILD: 16299
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2017-10-10 01:23:07
BUILDDATESTAMP_STR: 170928-1534
BUILDLAB_STR: rs3_release
BUILDOSVER_STR: 10.0.16299.15.amd64fre.rs3_release.170928-1534
ANALYSIS_SESSION_ELAPSED_TIME: 1477
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x1a_6000_nt!mistorefaultcomplete
FAILURE_ID_HASH: {5aeab764-ac22-f5da-da84-a57cd09c5d73}
Followup: MachineOwner
---------
Le PC a encore crashé cette nuit alors qu'il était en veille. Je cherche à obtenir un rapport.
Merci d'avance pour votre aide. J'en suis au point où ça crash tellement souvent que je songe à changer d'ordinateur. Même une nouvelle installation de windows sur clé bootable n'a rien changé.