Problème d'écran noir en jeu (MMO:wow) - Matériels & problèmes divers - Hardware
Marsh Posté le 04-09-2012 à 20:41:08
hum quelques question, le problème d'écran noir survient uniquement sur WoW ?
si c'est le cas, fait une requête sur le forum officiel de blizzard dans la catégorie problème technique.
Marsh Posté le 04-09-2012 à 11:53:37
Bonjour a tous,
Je post ce message afin de faire appel à votre aide et à vos conseils pour essayer de régler mon problème d'écran noir (reboot obligatoire à la main) lorsque je joue à World of Warcraft et notamment lorsque je suis à l'intérieur d'un donjon.
Le problème est existant depuis maintenant 2ans mais restait limité et plutôt rare jusqu'à la dernière mise à jour 5.0.4, depuis cette dernière, le freeze est systématique en donjon.
J'essaye depuis maintenant plusieurs jours de régler le problème seul en suivant quelques conseils notés sur internet mais mon manque de compétences en informatique a eu raison de moi
Je vous donne les infos que j'ai pu récupérer via dxdiag: (si vous en voulez d'autres, dites-moi lesquelles et comment les obtenir svp)
Merci d'avance pour vos messages.
System Information
------------------
Time of this report: 9/4/2012, 11:06:36
Operating System: Windows Vista™ Professionnel (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.120402-0336)
Language: French (Regional Setting: French)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: EG41MF-US2H
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 3070MB RAM
Page File: 1564MB used, 4793MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode
---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9600 GS
Manufacturer: NVIDIA
Chip type: GeForce 9600 GS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0623&SUBSYS_9420174B&REV_A1
Display Memory: 2030 MB
Dedicated Memory: 751 MB
Shared Memory: 1279 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor: Moniteur Plug-and-Play générique
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver Version: 8.17.0013.0142 (English)
DDI Version: 10
BGRA Supported: Yes
Driver Attributes: Final Retail
Driver Date/Size: 5/15/2012 12:26:00, 15322432 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4563-11CF-7574-2DB41FC2C535}
Vendor ID: 0x10DE
Device ID: 0x0623
SubSys ID: 0x9420174B
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
-------------
Sound Devices
-------------
Description: Haut-parleurs (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1458A002&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5780 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/20/2009 08:10:52, 2317536 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1458A002&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5780 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/20/2009 08:10:52, 2317536 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
Description: Realtek Digital Input (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5780 (English)
Driver Attributes: Final Retail
Date and Size: 1/20/2009 08:10:52, 2317536 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
-------------------
DirectInput Devices
-------------------
Device Name: Souris
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Clavier
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Poll w/ Interrupt: No
-----------
USB Devices
-----------
+ Concentrateur USB racine
| Vendor/Product ID: 0x8086, 0x27CA
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 4/11/2009 06:43:16, 196096 bytes
| Driver: usbd.sys, 1/21/2008 04:23:28, 5888 bytes
----------------
Gameport Devices
----------------
------------
PS/2 Devices
------------
+ Clavier standard PS/2
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 1/21/2008 04:23:44, 54784 bytes
| Driver: kbdclass.sys, 1/21/2008 04:23:48, 35384 bytes
|
+ Pilote clavier de Terminal Server
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 1/21/2008 04:23:44, 54784 bytes
| Driver: kbdclass.sys, 1/21/2008 04:23:48, 35384 bytes
|
+ Souris compatible PS/2
| Matching Device ID: *pnp0f13
| Service: i8042prt
| Driver: i8042prt.sys, 1/21/2008 04:23:44, 54784 bytes
| Driver: mouclass.sys, 1/21/2008 04:23:44, 34360 bytes
|
+ Pilote souris de Terminal Server
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 4/11/2009 08:32:52, 53224 bytes
| Driver: sermouse.sys, 1/21/2008 04:23:44, 19968 bytes
| Driver: mouclass.sys, 1/21/2008 04:23:44, 34360 bytes
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 204.8 GB
Total Space: 300.4 GB
File System: NTFS
Model: WDC WD6400AAKS-00A7B0 ATA Device
Drive: D:
Free Space: 294.3 GB
Total Space: 300.1 GB
File System: NTFS
Model: WDC WD6400AAKS-00A7B0 ATA Device
Drive: F:
Free Space: 2.2 GB
Total Space: 10.0 GB
File System: NTFS
Model: WDC WD6400AAKS-00A7B0 ATA Device
Drive: Q:
Model: n/a
Drive: E:
Model: HL-DT-ST BDDVDRW GBC-H20N ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (French), 4/11/2009 06:39:17, 67072 bytes