Windows 10 Pro - crash hal.dll

Windows 10 Pro - crash hal.dll - Win 10 - Windows & Software

Marsh Posté le 11-02-2020 à 09:48:22    

Bonjour à tous

 

j'ai un soucis avec une station de travail sous Windows 10 Pro dont voila la config:

 

Windows version: Windows 10 , 10.0, version 1903, build: 18362
Windows dir: C:\WINDOWS
Hardware: A05 ULTRA I5-9600K, FRA-SYS, ASRock, Z390 Phantom Gaming 6
CPU: GenuineIntel Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz Intel8664, level: 6
6 logical processors, active mask: 63
RAM: 68636557312 bytes (63,9GB)

 

j'ai eu quelques blocages en cours de calcul sous Ansys où la seule solution était de sauvagement éteindre la machine pour pouvoir reprendre la main.

 

Whocrashed m'a identifié deux origines possibles ce qui fait que j'ai mis à jour les drivers graphiques nvidia pour la quadro P2000 installé sur la machine, et j'ai également mi a jour intel engine management.

 

Cependant en plein calcul Ansys, la machine continue cette fois ci non pas de figer, mais simplement de fermer Ansys et donc d'annuler les calculs en cours.

 

Voila ce que me sort whocrashed:

 

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Crash Dump Analysis
Crash dumps are enabled on your computer.

 

Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump

 

On Mon 10/02/2020 12:01:16 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\021020-9109-01.dmp
This was probably caused by the following module: hal.dll (hal+0x499F1)
Bugcheck code: 0x9C (0x0, 0xFFFFF80164024B30, 0x0, 0x0)
Error: MACHINE_CHECK_EXCEPTION
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal machine check exception has occurred.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

  

On Mon 10/02/2020 12:01:16 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: hal.dll (hal!HalBugCheckSystem+0x1AE1)
Bugcheck code: 0x9C (0x0, 0xFFFFF80164024B30, 0x0, 0x0)
Error: MACHINE_CHECK_EXCEPTION
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal machine check exception has occurred.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

  

On Mon 10/02/2020 10:43:51 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\021020-6531-01.dmp
This was probably caused by the following module: hal.dll (hal+0x499F1)
Bugcheck code: 0x9C (0x0, 0xFFFFD401069D9CF0, 0x0, 0x0)
Error: MACHINE_CHECK_EXCEPTION
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal machine check exception has occurred.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

  

On Fri 07/02/2020 11:30:47 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\020720-7250-01.dmp
This was probably caused by the following module: hal.dll (hal+0x499F1)
Bugcheck code: 0x9C (0x0, 0xFFFFF80082E84B30, 0x0, 0x0)
Error: MACHINE_CHECK_EXCEPTION
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal machine check exception has occurred.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

 

###############################

 

J'ai bien entendu fait un sfc /scannow sur la machine, mais sans résultat, il me dit que tout est OK.

 

Si vous avez des idées, je suis preneur.

 

Par avance merci


Message édité par HPIR40 le 11-02-2020 à 09:49:59
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Marsh Posté le 11-02-2020 à 09:48:22   

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Marsh Posté le 11-02-2020 à 09:53:57    

Vérifie l'intégrité de ton système avec la commande sfc /scannow en admin.
 
Met aussi à jour ton Windows et tous tes drivers.


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Marsh Posté le 11-02-2020 à 10:36:52    

sfc /scannow: comme deja dit je l'ai fait et tout est ok, il n'a pas détecté d'erreur.

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