Bonjour,
    Je désire installer le service pack 2  de windows server 2003 mais j'ai un message d'erreur : "Un erreur interne s'est produite".
 
Je joins le fichier log:
 
[svcpack.log]
0.687: ================================================================================
0.687: 2007/06/29 10:37:44.265 (local)
0.687: c:\5633eaac75ccac2eeee801960e4b2f\i386\update\update.exe (version 6.3.4.1)
0.687: Le Service Pack a dmarr avec la ligne de commande suivante: /log:c:\tmp  
0.687: In Function GetBuildType, line 1170, RegOpenKeyEx failed with error 0x2
0.703: Return Value From OnACPower = 1
0.703: OnACPower returned value( 0x1 ) which is Equal To 0x1
0.703: Condition succeeded for section OnACPower.Section in Line 1 of PreRequisite  
0.703: InternalFileName of C:\WINDOWS\system32\HAL.DLL is Not Equal To halcmpx.dll
0.703: Condition succeeded for section CustomHalUnisysBlock.Section in Line 2 of PreRequisite  
0.703: InternalFileName of C:\WINDOWS\system32\HAL.DLL is Not Equal To Unisys CMP Server ACPI HAL
0.703: First Condition in CustomHalUniSysBlock.Section2 Succeeded
0.703: Condition succeeded for section CustomHalUniSysBlock.Section2 in Line 3 of PreRequisite  
0.703: InternalFileName of C:\WINDOWS\system32\HAL.DLL is Not Equal To HALSRAAC.DLL
0.703: Condition succeeded for section CustomHalStratusBlock.Section in Line 4 of PreRequisite  
0.703: InternalFileName of C:\WINDOWS\system32\HAL.DLL is Not Equal To halce52.dll
0.703: Condition succeeded for section CustomHalMarathonBlock.Section in Line 5 of PreRequisite  
0.719: Service SpUpdSvc Not Registered in SCM 0x424
0.719: Condition succeeded for section SpUpdSvcBlock.Section in Line 6 of PreRequisite  
0.719: Start is Present
0.719: SYSTEM\CurrentControlSet\Services\MSDTC\Start is Not Equal To Specified Value  
0.719: Second Condition in MSDTC.Not.Disabled Succeeded
0.719: Condition succeeded for section MDSTC.Check.Disabled in Line 7 of PreRequisite  
0.719:  C:\WINDOWS\system32\DRIVERS\elxsli2.sys is Not Present
0.719: First Condition in Emulex.Driver.Compat.Check.Section Succeeded
0.719: Condition succeeded for section Emulex.Driver.Compat.Check.Section in Line 8 of PreRequisite  
0.719:  C:\WINDOWS\system32\DRIVERS\ql40xx.sys is Not Present
0.719: First Condition in Qlogic.Driver.Compat.Check.Section Succeeded
0.719: Condition succeeded for section Qlogic.Driver.Compat.Check.Section in Line 9 of PreRequisite  
0.719: HotfixRefreshRequired is Not Present
0.719: First Condition in HotfixRefresh.Registry.Check.Section Succeeded
0.719: Condition succeeded for section HotfixRefresh.Registry.Check.Section in Line 10 of PreRequisite  
6.937: In Function TestVolatileFlag, line 12013, RegOpenKeyEx failed with error 0x2
6.937: In Function TestVolatileFlag, line 12045, RegOpenKeyEx failed with error 0x2
6.937: DoInstallation: CleanPFR failed: 0x2  
6.937: In Function GetBuildType, line 1170, RegOpenKeyEx failed with error 0x2
6.937: SetProductTypes: InfProductBuildType=BuildType.Sel
6.969: SetAltOsLoaderPath: No section uses DirId 65701; done.
7.015: SetDynamicDirectoryId: Failure while generating dynamic path, 0xf111
7.015: GetGenericPathNameWithRoot: Unable to open HKLM, SOFTWARE\Microsoft\ADMT, 0x2.
7.015: SetDynamicDirectoryId: Failure while generating dynamic path, 0xf111
7.047:  SOFTWARE\Microsoft\Windows\CurrentVersion\R2Setup is not Present  
7.047: Condition Check for Line 1 of R2.Schema.ExtendedConditional returned FALSE  
7.047:  SOFTWARE\Microsoft\Windows\CurrentVersion\R2Setup is not Present  
7.047: Condition succeeded for section R2.Absent.Condition.Section in Line 1 of Old.Schema.ExtendedConditional  
7.047:  SOFTWARE\Microsoft\Windows\CurrentVersion\R2Setup is not Present  
7.047: Condition Check for Line 1 of New.NTDS.ExtendedConditional returned FALSE  
7.047:  SOFTWARE\Microsoft\Windows\CurrentVersion\R2Setup is not Present  
7.047: Condition succeeded for section R2.Absent.Condition.Section in Line 1 of Old.NTDS.ExtendedConditional  
7.047:  C:\WINDOWS\ADFS\System.Web.Security.SingleSignon.dll is Not Present
7.047: Condition succeeded for section ADFS.SingleSignOn.Exists.Condition in Line 1 of ADFS.SingleSignOn.RunProcess.ExtendedConditional  
7.047:  Exec ADFS.Exists.Condition: Result Software\Microsoft\WebSSO\Install Key Not Found  
7.047: Condition Check for Line 1 of ADFS.SingleSignOn.GAC.RunProcess.ExtendedConditional returned FALSE  
7.047: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\OC Manager\Subcomponents\RemInst is Not Equal To Specified Value  
7.047: Condition Check for Line 1 of Extended.Conditional.WDS.Install returned FALSE  
7.047: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\OC Manager\Subcomponents\RemInst is Not Equal To Specified Value  
7.047: Condition Check for Line 1 of Extended.Conditional.WDS.Install.OOB.Update returned FALSE  
7.047: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\OC Manager\Subcomponents\RemInst is Not Equal To Specified Value  
7.047: Condition Check for Line 1 of Extended.Conditional.WDS.Install.VersionlessFiles returned FALSE  
7.047: FileVersion of C:\Program Files\internet explorer\iexplore.exe is Less Than 7.0.0000.0000
7.047: Condition succeeded for section IE.AdditionalSettings.LessThan7.Condition.Section in Line 1 of IE.AdditionalSettings.Registry.ExtendedConditional  
7.047:  SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ie7 is not Present  
7.047: Condition Check for Line 1 of IE7.AdditionalSettings.Registry.ExtendedConditional returned FALSE  
7.047: CSDVersion is Not Present
7.047: Condition succeeded for section RTM.Condition.Section in Line 1 of DEP.ExtendedConditional  
7.062:  SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures is not Present  
7.062: First Condition in Non.KN.Condition.Section Succeeded
7.062: Condition succeeded for section KN.Or.WMS.Restore.Condition.Section in Line 1 of WMS.ExtendedConditional.Common  
7.062:  SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures is not Present  
7.062: First Condition in Non.KN.Condition.Section Succeeded
7.062: Condition succeeded for section KN.Or.WMS.Restore.Condition.Section in Line 1 of WMS.ExtendedConditional.Advanced  
7.062:  SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures is not Present  
7.062: First Condition in Non.KN.Condition.Section Succeeded
7.062: Condition succeeded for section Non.KN.Condition.Section in Line 1 of Non.KN.Help.ExtendedConditional.Advanced  
7.062:  SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures is not Present  
7.062: Fist Condition in KN.Condition.Section Failed
7.062: Condition Check for Line 1 of KN.Help.ExtendedConditional.Advanced returned FALSE  
7.109: DoInstallation: FetchSourceURL for c:\5633eaac75ccac2eeee801960e4b2f\i386\update\update.inf failed
7.109: Inclusion section is enabled for NON_PE file version check
10.844: DoInstallation:UpdSpOpenInfFile for OldUninstallInf file C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.inf not found: 0x3  
10.844: CreateUninstall = 1,Directory = C:\WINDOWS\$NtServicePackUninstall$  
15.359: CheckRegistryValue: Registry - Inf integer values mismatch
15.922: BuildCabinetManifest: update.url absent
15.937: Starting AnalyzeComponents
15.937: AnalyzePhaseZero used 0 ticks
15.937: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
17.125: Third Party Provider = Intel for PCI\VEN_8086&DEV_0329&SUBSYS_00000000&REV_09\4&131DD64&0&0010  
17.203: Third Party Provider = Intel for PCI\VEN_8086&DEV_032A&SUBSYS_00000000&REV_09\4&131DD64&0&0210  
17.265: Third Party Provider = Intel for PCI\VEN_8086&DEV_0330&SUBSYS_00000000&REV_07\4&176AAAA1&0&0030  
17.344: Third Party Provider = Intel for PCI\VEN_8086&DEV_0332&SUBSYS_00000000&REV_07\4&176AAAA1&0&0230  
17.453: Third Party Provider = Intel for PCI\VEN_8086&DEV_24D0&SUBSYS_00000000&REV_02\3&11583659&0&F8  
17.609: Third Party Provider = Intel for PCI\VEN_8086&DEV_24D2&SUBSYS_02DD1014&REV_02\3&11583659&0&E8  
17.719: Third Party Provider = Intel for PCI\VEN_8086&DEV_24D3&SUBSYS_02DD1014&REV_02\3&11583659&0&FB  
17.844: Third Party Provider = Intel for PCI\VEN_8086&DEV_24D4&SUBSYS_02DD1014&REV_02\3&11583659&0&E9  
18.047: Third Party Provider = Intel for PCI\VEN_8086&DEV_24DB&SUBSYS_02DD1014&REV_02\3&11583659&0&F9  
18.219: Third Party Provider = Intel for PCI\VEN_8086&DEV_24DD&SUBSYS_02DD1014&REV_02\3&11583659&0&EF  
18.344: Third Party Provider = Intel for PCI\VEN_8086&DEV_3590&SUBSYS_00000000&REV_0C\3&11583659&0&00  
18.469: Third Party Provider = Intel for PCI\VEN_8086&DEV_3591&SUBSYS_02DD1014&REV_0C\3&11583659&0&01  
18.531: Third Party Provider = Intel for PCI\VEN_8086&DEV_3595&SUBSYS_00000000&REV_0C\3&11583659&0&10  
18.609: Third Party Provider = Intel for PCI\VEN_8086&DEV_3597&SUBSYS_00000000&REV_0C\3&11583659&0&20  
18.672: Third Party Provider = Intel for PCI\VEN_8086&DEV_3598&SUBSYS_00000000&REV_0C\3&11583659&0&28  
18.734: Third Party Provider = Intel for PCI\VEN_8086&DEV_3599&SUBSYS_00000000&REV_0C\3&11583659&0&30  
18.812: Third Party Provider = Intel for PCI\VEN_8086&DEV_359B&SUBSYS_02DD1014&REV_0C\3&11583659&0&40  
19.453: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem1.CAT trusts inf c:\windows\inf\oem1.inf of device SCSI\PROCESSOR&VEN_ADAPTEC&PROD_HOSTRAID&REV_1.0\6&1F8310DA&0&0F0  
19.625: OEM file scan used 3688 ticks
23.687: c:\windows\system32\ati3d2ag.dll is in the list of oem drivers...skipping copy!
23.687: c:\windows\system32\ati3d1ag.dll is in the list of oem drivers...skipping copy!
23.687: c:\windows\system32\drivers\ati2mtag.sys is in the list of oem drivers...skipping copy!
23.687: c:\windows\system32\ati2dvag.dll is in the list of oem drivers...skipping copy!
23.781: c:\windows\system32\drivers\adpu320.sys is in the list of oem drivers...skipping copy!
23.844: AnalyzePhaseOne: used 7907 ticks
23.844: AnalyzeComponents: Hotpatch analysis disabled; skipping.
23.844: AnalyzeComponents: Hotpatching is disabled.
23.844: Persisted hotfix directory is missing.
23.844: FindFirstFile c:\windows\$hf_mig$\*.*
23.844: Error getting find handle for c:\windows\$hf_mig$\*.*
24.172: AnalyzePhaseTwo used 328 ticks
24.172: AnalyzePhaseThree used 0 ticks
24.172: AnalyzePhaseFive used 0 ticks
24.187: AnalyzePhaseSix used 15 ticks
24.250: CheckVLKForBlock: LIC.dll not trust verified
24.265: Trying CheckVLKForBlock again
24.281: CheckVLKForBlock: LIC.dll not trust verified
24.281: Error: CheckVLKForBlock failed
24.281: Inventory complete: ReturnStatus=536741199, 17172 ticks
24.281: Num Ticks for invent : 17172
24.515: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine value, error 0x2
24.515:  DoInstallation: Failed to unregistering spuninst.exe for recovery.
24.515: Une erreur interne s'est produite.
29.937: Message displayed to the user: Une erreur interne s'est produite.
29.937: User Input: OK
29.937: L'installation du Service Pack 2 ne s'est pas termine.
33.437: Message displayed to the user: L'installation du Service Pack 2 ne s'est pas termine.
33.437: User Input: OK
33.437: Update.exe extended error code = 0x1ffe054f
33.437: Update.exe return code was masked to 0x643 for MSI custom action compliance.
 
 
Une idée ?