Problème écran bleu sur Windows 7 64bits - Win 7 - Windows & Software
Marsh Posté le 23-07-2010 à 11:05:58
Vu le prix du PC, la bombe que c'est, à peine des soucis des le début d'achat, moi je ne cherche pas à comprendre > retour SAV
Sachant que faudra sauvegarder les données perso avant dans un autre support, le SAV magasin ne garantie pas la restitution de vos données
Attention, ne pas ouvrir le PC si il y a des étiquettes d'inviolabilité, ça fera sauter le SAV
En lisant bien le contrat de vente, ils ont un temps limité pour vous restituer le produit réparé (si le SAV ne vous le remplace pas), donc lisez le bien
Exemple : si au bout d'un mois le PC n'est pas restitué, ils doivent intégralement vous le rembourser
Marsh Posté le 24-07-2010 à 15:12:10
Juste pour savoir:
1. As tu installer quelque chose en particulier et il s'est mis a planter ?
2. Ou plantait-il des le debut ?
Si 2., => SAV
Si 1., désinstalles ce que tu as rajouté.
Si 1., ne serait ce pas par hasard Windows Live 2011 Beta ?
Marsh Posté le 22-07-2010 à 19:33:04
Bonjour, Je viens d'acheter un hp elite 130 fr il y a quelques jours mais j'ai déjà des problèmes de plantage avec des écrans bleus!
Ma config: I7 860 avec GTX260, 8Go de ram
Le rapport WhoCrashed:
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Thu 22/07/2010 12:31:01 your computer crashed
This was likely caused by the following module: win32k.sys
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF96000104258, 0xFFFFF8800A63C1F0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Dump file: C:\Windows\Minidump\072210-28095-01.dmp
file path: C:\Windows\system32\win32k.sys
product: Système d'exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote Win32 multi-utilisateurs
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Thu 22/07/2010 12:13:34 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002A4A15D, 0xFFFFF88009E82150, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Dump file: C:\Windows\Minidump\072210-21138-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Thu 22/07/2010 11:50:43 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002B32A5F, 0xFFFFF88006324CB0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Dump file: C:\Windows\Minidump\072210-23197-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Thu 22/07/2010 10:25:41 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF80002C0390D, 0xFFFFF8800353F0D8, 0xFFFFF8800353E940)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
Dump file: C:\Windows\Minidump\072210-26551-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Thu 22/07/2010 09:09:07 your computer crashed
This was likely caused by the following module: nwifi.sys
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF8800200875E, 0x0, 0xFFFFFFFFFFFFFFFF)
Error: KMODE_EXCEPTION_NOT_HANDLED
Dump file: C:\Windows\Minidump\072210-23774-01.dmp
file path: C:\Windows\system32\drivers\nwifi.sys
product: Système d'exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote de miniport WiFi natif
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Wed 21/07/2010 21:12:06 your computer crashed
This was likely caused by the following module: nvlddmkm.sys
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF880102277ED, 0xFFFFF88007572270, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Dump file: C:\Windows\Minidump\072110-21933-01.dmp
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 258.96
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 258.96
On Wed 21/07/2010 19:23:14 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002A8205C, 0xFFFFF88002824B10, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Dump file: C:\Windows\Minidump\072110-24242-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
7 crash dumps have been found and analyzed. Note that it's not always possible to state with certainty whether a reported driver is really responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
J'ai déjà tout mis à jour !
HELPPPPPPPPPPPPPPPPPPPPPPP