Network Operations Manager
 
Blizzard Entertainment is looking for a self-motivated and skilled Network Operations Manager with a minimum of seven years experience specific to the IT Support/Administration Industry, at least three years of group/personnel management and between three and five years of project management experience.
 
An ideal candidate would be an extremely customer-focused and organized individual. They would also possess a high level of experience related to hardware, software, and networking.
 
Requirements
 
    * Strong customer-service skills.
    * Strong written and verbal communication skills. Ability to communicate and present complex issues and analyses in an effective manner.
    * 7 years IT experience.
    * 3 years personnel management experience.
    * 3-5 years project management experience.
    * Good organization and time management skills.
    * Must be highly dependable, with a "Can Do" attitude.
    * Advanced knowledge of Cisco configuration and programming.
    * Ability to troubleshoot network hardware, software or routing problems.
    * Advanced knowledge of network-routing technologies (TCP/IP, DNS, WINS, management of NT/AD domains).
    * Must have extensive hardware experience (ability to build, diagnose and repair computers; strong troubleshooting skills).
    * Must have intermediate knowledge of *NIX in a networking environment.
    * Intermediate to advanced knowledge of backup/restore procedures.
    * Must be available on-call for emergencies; must be able to work weekends if needed.
    * Must be experienced in playing computer games and have a familiarity with game software/hardware.
    * Bachelor's degree in CS or equivalent.  
 
Plusses
 
    * Advanced knowledge of Microsoft Exchange Server and Active Directory.
    * Advanced skills in installing and administering Windows 2000/2003/NT/XP.  
 
No follow-up calls or e-mails, please. This is a full-time position in Irvine, CA, and we do not have any internships or part-time positions available at this time.
 
To apply, please send a cover letter, a resume, and salary history/requirements in separate Word format documents to resumes@blizzard.com
 
or
 
Mail the abovementioned materials to:
 
    Blizzard Human Resources
    Attn: Jack Sterling
    Network Operations Manager
    P.O. Box 18979
    Irvine, CA 92623